Privacy Policy
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. You can find detailed information on the subject of data protection in our Privacy Policy listed below this text.
Data collection on our website
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice (Imprint) on this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time the page was accessed). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to obtain, at any time and free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, blocking or erasure of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Details can be found in the Privacy Policy under “Right to restriction of processing”.
Analytics tools and tools from third parties
When you visit our website, your surfing behaviour may be statistically evaluated. This is done primarily with cookies and with so-called analytics programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find detailed information on this in the following Privacy Policy. You can object to this analysis. We will inform you of the options for objection in this Privacy Policy.
General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this Privacy Policy. When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the internet (e.g. communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Notice regarding the responsible body
The controller responsible for data processing on this website is:
MURTAL 1 CORPORATE PUBLISHING GMBH
Leitnersiedlung 2
A-8813 St. Lambrecht
Austria
Tel.: +43 (0) - 3572 869 9660620
E-mail: office@murtal1.at
The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
This website is operated by Murtal 1 CORPORATE PUBLISHING GMBH on behalf of Bios Medical Services GmbH. Murtal 1 is the controller under data protection law for all website-related data processing. Bios Medical Services GmbH remains the responsible contractual partner for orders.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. A simple notification by e-mail to us is sufficient for this purpose. The lawfulness of the data processing carried out up to the withdrawal remains unaffected by the withdrawal.
Right to object to data processing in specific cases and to direct marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR). If your personal data is processed for the purpose of direct marketing, you have the right at any time to object to the processing of your personal data for such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, delivered to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a contract for which payment is required, there is an obligation to transmit your payment data to us (e.g. account number in the case of a direct debit authorisation), this data is required for payment processing. Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Right of access, blocking, erasure and rectification
Within the framework of the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification, blocking or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
- If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
Objection to promotional e-mails
The use of contact data published within the scope of the legal notice obligation for the transmission of unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.
Data collection on our website
Cookies
Some of the internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help to make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are necessary to carry out the electronic communication process or to provide certain functions you require (e.g. shopping basket function) are stored on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this Privacy Policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP address
Contact form
If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. A simple notification by e-mail to us is sufficient for this purpose. The lawfulness of the data processing operations carried out up to the withdrawal remains unaffected by the withdrawal. The data you enter in the contact form will remain with us until you ask us to erase it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your enquiry has been processed in full). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Registration on this website
You can register on our website in order to use additional functions on the site. We only use the data entered for this purpose for the use of the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. For important changes, for example in the scope of the offer or in the case of technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6(1)(a) GDPR). You can revoke consent you have given at any time. A simple notification by e-mail to us is sufficient for this purpose. The lawfulness of the data processing already carried out remains unaffected by the withdrawal. The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is based on Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected. Contract conclusions in the online shop are made with Bios Medical Services GmbH. Murtal 1 CORPORATE PUBLISHING GMBH processes customer data in this context on behalf of Bios Medical Services GmbH in accordance with Art. 28 GDPR.
Data transmission upon contract conclusion for online shops, retailers and shipping of goods
We transmit personal data to third parties only if this is necessary within the scope of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution responsible for payment processing. No further transmission of the data takes place, or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your explicit consent, for example for advertising purposes. The legal basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
E-mail advertising with subscription to the newsletter
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
Analytics tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.
IP anonymisation
We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics. More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic features in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain statements on the age, gender and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. This data cannot be attributed to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.
Payment providers and resellers
PayPal
We offer, among other things, payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose payment via PayPal, the payment data you enter will be transmitted to PayPal. The transmission of your data to PayPal is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (processing for the performance of a contract). You have the option to withdraw your consent to data processing at any time. A withdrawal does not affect the lawfulness of data processing operations carried out in the past.
Amazon Pay
We offer the option to process the payment via the payment service provider Amazon Pay (Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6(1)(f) GDPR). In this context, we pass on the following data to Amazon Payments insofar as this is necessary for the fulfilment of the contract (Art. 6(1)(b) GDPR). The processing of the data specified in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot carry out a payment via Amazon Pay. [You have the option to choose another means of payment.] Amazon Payments Europe reserves the right to carry out a credit check in order to ensure your willingness and ability to pay. This corresponds to the legitimate interest of Amazon Payments Europe (pursuant to Art. 6(1)(f) GDPR) and serves the performance of the contract (pursuant to Art. 6(1)(b) GDPR). For this purpose, your data will be passed on to credit agencies and online merchants. In addition, your data may be used by Amazon Pay for interest-based advertising and marketing purposes, insofar as you have consented to this in your account settings https://www.amazon.de/adprefs. We have no influence on this process and only receive the result as to whether the payment has been carried out or rejected. Further information on options for objection and removal vis-à-vis Amazon Payments Europe can be found at: https://pay.amazon.de/help/201212490. Your data will be stored by us until the completion of payment processing. This also includes the period required for the processing of refunds, receivables management and fraud prevention. [For us, a statutory retention period of 10 years for business documents applies pursuant to [§ 147 AO / § 257 HGB].